Refund and Cancellation Policy

Last updated: October 1, 2026

We want you to be confident when you book with el HappyBreath. This policy explains how refunds, cancellations, and rescheduling work. If something goes wrong, please contact us first at [email protected] and we will do our best to help.

1. Breakthrough Sessions and private sessions

• Rescheduling: please contact us as early as you can if you need to move your session. We will offer another time where possible.
• Cancellation: if you need to cancel, tell us as early as possible. The earlier we hear from you, the more options we have. Refund requests are reviewed individually and confirmed to you in writing.
• Unsuitable for breathwork: if the health screening shows that breathwork is not suitable for you, we will not go ahead with the session and will work with you on a refund or an alternative.
• If we cancel: if we need to cancel or change your session, we will offer you a new time or a refund.

2. Events and group gatherings

• Your registration holds a place at a specific date and time. Spaces are limited.
• If you cannot attend, please tell us as soon as possible. A transfer to another date, a credit, or a refund may be offered at our discretion depending on how much notice you give and whether your place can be filled.
• If we cancel or reschedule an event, you will be offered a transfer to a new date or a full refund.

3. Online courses

• Course access is provided as soon as your purchase is complete.
• If you have trouble accessing your course, contact us right away and we will fix it.
• Because access is immediate, refund requests for courses are reviewed individually. Please contact us promptly after purchase if the course is not what you expected.

4. Coaching, training, and certification programs

• Program details, schedules, and any payment plans are set out at enrollment and in your confirmation.
• If you need to withdraw or change your plan, contact us before your next payment is due. Refunds for programs are reviewed individually in line with what you have used and the terms confirmed when you enrolled.

5. How to request a refund or cancellation

Email [email protected] with your name, the email used at checkout, what you purchased, and the reason for your request. We aim to reply within a few business days.

6. How refunds are paid

Approved refunds are returned to the original payment method through our payment provider, such as PayPal. Your bank or provider may take several business days to show the refund.

7. Free accounts and free offers

Free accounts and free offers have no charge, so no refund applies. You can ask us to close your account at any time.

8. Related policies

Please also read our Terms of Service and Privacy Policy.